Posts under Tag: Customer Service
Does your company really *get* Twitter?

The Hipness of Being According to the media Twitter is the latest, hippest thing for individuals and businesses.  The flood of news items and the resulting buzz has resulted in a corporate rush to leverage the power of Twitter. Finding your favorite business on Twitter is no longer a surprise.  This mad dash to attain high visibility on Twitter prompted me to delve into the ways companies are using

Share and Enjoy

  • Facebook
  • Twitter
  • Delicious
  • Digg
  • StumbleUpon
  • Add to favorites
  • Email
  • RSS
By with 3 comments
Hello, Moto!

I decided to refrain from posting about my rather nightmarish AT&T customer service experience that came with the return of the latest FAIL of my Samsung Blackjack II phone.  I couldn’t quite wordsmith an appropriate illustration of my displeasure without sounding like a complete head case.  Just trust me when I say that it was less than fun, more than frustrating, yet somehow ended with

Share and Enjoy

  • Facebook
  • Twitter
  • Delicious
  • Digg
  • StumbleUpon
  • Add to favorites
  • Email
  • RSS
By with 0 comments