I decided to refrain from posting about my rather nightmarish AT&T customer service experience that came with the return of the latest FAIL of my Samsung Blackjack II phone. I couldn’t quite wordsmith an appropriate illustration of my displeasure without sounding like a complete head case. Just trust me when I say that it was less than fun, more than frustrating, yet somehow ended with no blood spilled, no insults, no cursing, no shouting, and a new phone for me.
Because I was about to be on Blackjack II number 4, I was given the choice of three other phones in the AT&T trash can…I mean arsenal: the Pantech Duo, the Palm Centro, or the Motorola Moto Q 9h. By default the Moto Q was the phone I told them to ship. I already gave a big fat FAIL to the Pantech Duo last year. HG and I both test drove that phone and while there were some cool things about it, the construction was so cheap and flimsy that I couldn’t justify the cost of the phone. The call quality also sucked, which made that one a double no-go. And I had decided previously that the QWERTY on the Palm was too small and too cramped for my liking.
My phone arrived last Thursday. I was happy to find that it came with 2 batteries – a regular life and an extended life battery. I have never had a spare battery before, so it’s a treat. I’m not sure how much I will use it, but it’s a “nice to have” I wasn’t expecting. I was also pleasantly surprised at the spaciousness of the QWERTY. The keys are a bit bigger which makes texting, tweetin’ and responding to emails a lot easier. I am still learning the layout of the keys. The placement of the special characters (i.e. @ , *, etc) is a bit different, but all in all I am having no problem getting my Tweet on!
I haven’t had a chance to completely test out the new device, but at first blush, I will say that I am happier than I thought I would be. We shall see how I feel in about 60 days.
